Cookie Policy

Last updated: February 18, 2025

Understanding Our Cookie Usage

This policy explains how we use cookies and similar technologies to enhance your experience on our website and services.

Lark Finserv Cookie Policy

Effective Date: Feb 18, 2025

This Cookie Policy explains how LARK Finserv and its group companies ("Lark", "we", "us" and "our") use cookies and similar technologies when you visit our websites located at Larkfinserv.com, or any other websites, pages, features, or content we own or operate (collectively, the "Site(s)"), when you use the Lark X mobile app, and/or when you interact with Lark Finserv online advertisements or marketing emails (collectively the "Services").

It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases, we may use cookies and similar technologies to collect personal information, or information that becomes personal information if we combine it with other information. If you have any questions about our use of cookies or other technologies, please submit your request by emailing us at help@larkfinserv.com.

What Are Cookies?

Cookies are small files, typically of letters and numbers, downloaded onto your computer or mobile device when you visit certain websites. When you return to these websites, or visit other websites that use the same cookies, the websites recognize these cookies and your browsing device. A cookie cannot read data off your hard drive or read cookie files created by other websites.

First Party Cookies

Cookies set by the website operator (Lark Finserv)

Third Party Cookies

Cookies set by parties other than the website operator

The parties that set third party cookies can recognize your web browser both when it visits the Lark Finserv website and when it visits certain other websites where the third party's cookies are also present.

Why Do We Use Cookies?

When you access our Sites and Services, we or companies we work with may place cookies on your computer or other device. Cookies help us better understand user behaviour, and inform us about which parts of our websites people have visited.

We use first party and third party cookies to recognize you as a Lark Finserv customer, customize Lark Finserv Services, and content, and to collect information about your computer or other access device to mitigate risk, help prevent fraud, and promote trust and safety.

Examples of information we collect and how we may use it:

  • We may collect and store details of how you use our Sites and Services. Except in limited instances to ensure quality of our Services over the Internet, such information will not be associated with your IP address.
  • We may collect information such as your language, inferred zip code or area code, unique device identifier, referrer URL, location, and time zone so that we can better understand customer behavior and improve our Services.
  • We may collect information regarding customer activities on our websites and platforms, which is used to understand which parts of our Sites and Services are of most interest. This data is aggregated, and thus is considered non-personal information for the purposes of this Cookie Policy.

What Types of Cookies Do We Use?

We use the following types of cookies:

Strictly Necessary Cookies

These cookies are necessary for the Sites to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. These also include cookies we may rely on for fraud prevention. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.

Performance/Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Sites. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Functionality Cookies

These cookies allow us to remember the choices you make and to tailor our Services so we can provide relevant content to you. For example, a functionality cookie can remember your preferences (e.g., country or language selection), or your username.

Will This Cookie Policy Be Updated?

We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. We review cookies every 30 days to ensure accurate reflection of all cookies in this policy.

If we do update this policy, you will be notified when you first visit our website after the change. You can also revisit this page if you wish to keep yourself informed.

Questions About Our Cookie Policy?

If you have any questions about this Cookie Policy or how we use cookies, please contact us at help@larkfinserv.com.

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